ROA SWO Presents

BEST PRACTICES FOR LANDLORDS AND PROPERTY MANAGERS

With Tia Politi

Wednesday, October 22, 2025 | 11 AM-1 PM PST |

ONLINE- Virtual Attendance ONLY ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

IMPORTANT: Please read this advertisement in Full - Important details are enclosed.

Online Admission is $50.00 per person for members and $60.00 per person for non-members

Must be paid in full prior to close of registration

If you are a member of a sister association of ROASWO, please contact our office to receive the membership price for the class.  Please allow enough time for your association to verify your membership. Please call 541-435-4376 or email: info@roa-swo.com

Fees will be refunded if cancellation or change resulting in a refund is received in writing no later than 5 business days before the workshop date. After that date, fees are non-refundable. 

Continuing Education Credits are Available

2 credit hours cost $20.

Please include your license number when registering.

SIGN -IN REQUIRED during event to receive CE credit.

Online Registration Only | Online Registration

Deadline TO Register : Thursday, October 16, 2025  1 PM PST

Any course material and course link to the event will be emailed approximately 1-2 hours prior to the event to join.

The link will allow you to join from your computer, laptop, or smartphone. You’ll also have access to a chat feature where you can ask questions directly to the instructor. A replay of the webinar will be available for a limited time after the live session.

**To receive CE credits you MUST attend the live webinar AND sign-in at the beginning of the webinar AND at the end in the side bar as well as provide your RE License #. 

You will be e-mailed your CE Credits within 7 days from end of webinar. CE credits will be issued by ROA-SWO.

Instructor: Tia Politi

Protect yourself, your properties, and your tenants with proven strategies that keep you compliant and out of legal trouble. This course provides practical guidance for private landlords and property managers on real-world challenges and how to handle them professionally and legally.

Course Description:
This course provides practical guidance to help private landlords and property managers avoid legal pitfalls, tenant disputes, and compliance issues. Topics include:

• Setting appropriate lease terms

• Charging and handling screening fees in compliance with regulations

• Showing the property, processing applications, and issuing approvals or denials

• Using deposits to hold units and managing utility transfers

• Acting on knowledge of tenant breaches

• Establishing policies that prevent liability and maintain consistency

• Responding to maintenance requests and special tenant accommodations

• Professional landlord conduct and communication

• Creating and enforcing nondiscriminatory property rules

• Adding or removing tenants from existing agreements

• Effective communication strategies

• Strong documentation practices

• Use of security cameras

• Conflict resolution and dispute handling

• Negotiating and documenting performance agreements

• Record-keeping requirements and tenant privacy rights

Learning Objectives:
By the end of this course, participants will be able to:

• Develop and apply clear, objective policies and procedures

• Avoid accidental waiver of rights

• Handle unusual or complex tenant requests appropriately

• Resolve tenant disputes using professional communication and documentation

• Use language that reduces risk of discrimination claims

• Maintain proper records while respecting tenant privacy

Webinar Requirements: High Speed Internet, Computer, Laptop, Tablet or Smart Phone with Audio  Optional: Keyboard to chat

CLICK HERE TO REGISTER 

This is an online event. A chat box will allow you to ask questions directly to the instructor and to sign in each hour for the CE requirements. Camera and Microphone will be disabled for all participants.

Contact ROASWO with questions at office@info@ROA-SWO.com

Cancellations/Changes and Refunds: Registration fees are non-refundable for non-attendance, late arrivals, and early departures. Fees will be refunded if cancellation or change resulting in a refund is received in writing no later than 1 week before the workshop date. After that date, fees are non-refundable. Substitutions are allowed at no charge.

COURSE MATERIALS DISCLAIMER
The content, information, opinions, and viewpoints contained in these educational materials and the information contained in the instructor’s presentation (collectively the “Course Materials”) are those of the authors, contributors and/or instructors of such materials. While Rental Owners Association of Southwestern Oregon (ROASWO) takes reasonable care to screen the credentials of the instructors, authors and contributors, ROASWO MAKES NO WARRANTY, EXPRESSED OR IMPLIED, as to the completeness or accuracy of the Course Materials. Persons who attend ROASWO classes and/or read the Course Materials (“Users”), use the Course Materials at their own risk, and ROASWO shall not be responsible for any errors, omissions, or inaccuracies in the Course Materials, whether arising through negligence, oversight, or otherwise. Also, laws change and ROASWO has no duty to update the Course Materials.  Reliance on the Course Materials is strictly at your own risk. The Course Materials are general in nature and not intended as legal advice. Even if specific fact situations are discussed in the Course Materials, and even if the instructor is an attorney, Users must retain their own legal counsel if they desire legal advice. ROASWO specifically disclaims any warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose. The Course Materials are provided “AS IS” and it is the User’s job to evaluate the accuracy of any information contained therein. If a User is a property management professional, you should rely on your professional judgment in evaluating any and all Course Materials, and confirm the information contained in the Course Materials with other sources and your own legal counsel before undertaking any actions based on it. If you are not a management professional, you should evaluate the information together with your professional advisors.

ROASWO reserves the right to refuse registration/admittance to non-members.

Disclosure: This event is not hosted by ORHA, this event is hosted by ROASWO.